Gift Card FAQ
How can I buy a gift card from
Simply select the gift card in the amount that you want and complete the checkout process here on our web site.
I'm ordering a gift card as a gift for someone else. What does presentation look like?
If you choose to have physical gift card mailed to the recipient, you will see a selection of card carriers to choose from. To view a larger image of each carrier, simply move your mouse over the carrier. You have the option of including a personalized message with the gift card. This will be printed on the inside of the card carrier (not available on the free card sleeve due to space limitations) as well as the receipt that is included in the envelope. E-gift cards are instantly sent to the recipient's email address with an image of the e-gift card as it appears here on our web site. You can also include a personalized message with an e-gift card. It will appear in the body of the email to the recipient.
How can I check the balance of my gift card or merchandise credit card?
You may check your balance on the Check Your Balance area of the site. (see the button or link above) You may also call 1-888-303-1175 for balance information 24 hours a day.
When can I expect to receive the gift card that I ordered online?
Gift cards usually ship within 24 hours via USPS 1st Class Mail within the United States and should arrive within 5-6 business days. However, you you select the shipping option of your choice on the checkout screen when you purchase a card.
Will I be able to use my Gift Card if the magnetic stripe is damaged?
You can use a gift card with a damaged magnetic stripe as long as the numbers on the card are legible, the card's balance can be verified, and transactions can be processed manually by keying in the number on the card.
Can I reload my gift card?
Yes. Simply use the re-charge feature here on our web site.
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