Cards are issued to the recipient only.The sender does not receive a copy of the
gift card. The sender will receive an order confirmation (receipt of purchase)
ONLY.This CANNOT be used for
redemption.If you would like a copy of
the gift card, please email us and we will forward you a copy once it has been
issued.
Most gift cards are issued in less than 2 hours &
often much sooner.A delay is in place
at the merchant's request to reduce credit card theft.If the merchant has a
longer than 2-hour delay, it should be noted on the gift card page of
the merchant's website.
If it has been 2 hours, please have your recipient check
spam/junk mail.The order will come from
GC-Orders@LocalGiftCards.com. If your recipient still cannot locate the card,
please check your order confirmation to make sure there are no typos in the
recipient's email. Then, please contact us at INFO@LocalGiftCards.com.
Please be aware that firewalls can prevent the
transmission of E-gift cards.
What if I want to give this in person?
Simple! Just use the SAME email address as the recipient
and the sender.Please avoid using
multiple personal email addresses.
When you receive the E-gift card, you can print it out
and put it in an envelope or wrap it up in a box for a fun surprise.You may want to follow up after giving your
E-gift by forwarding the digital copy via email, so the recipient has it for
safekeeping.
Can I choose the time and date of delivery?
To customize delivery, please select your time and date
from the options in the order customization screen before adding the card to
the cart.Please note that you cannot
choose a delivery time that is sooner than the security delay.In most cases this will be 2 hours.Exceptions will be noted on the gift card
page of the merchant's website.
PLASTIC GIFT CARDS:
Can I order a plastic card?
To purchase a plastic gift card please visit the place of
business during operating hours or call their offices for assistance. REMEMBER
E-gifts are a great alternative.A lost
or stolen plastic card is irreplaceable, but E-gifts can always be resent.
I ordered a plastic card, and I haven't received it.
If you have already placed an order for a plastic card
and need support, please reach out to the business directly.LocalGiftCards.com does not ship plastic gift
cards.This is managed and maintained at
the discretion of the merchant.
REDEEMING:
How does the recipient redeem the card?
IMPORTANT: An order confirmation receipt CANNOT be used
for redemption.
The ONLY record that is valid for redemption is the
ORIGINAL copy of the gift card displaying all the numbers.
If you do not have the original card, please reach out to
INFO@LocalGiftCards.com to have it resent.
If you will be using the card in
person, you can print a copy or display the card from your phone screen.
If you will be redeeming online,
you will type the full gift card number (no spaces) into the appropriate field.
In some cases, merchants may offer to redeem your gift
card number over the phone.
Each merchant has a unique process for redemption.For more information, please contact the
business directly.
REFUNDS:
How can I
request a refund or dispute a charge?
LocalGiftCards.com does not receive the funds from your
purchase or retain any credit card information.
Should you wish to submit a dispute, please reach out to
the business manager directly with your concerns.
Gift cards are not refundable and should be treated as
cash.LocalGiftCards.com does not have
the authority to issue a refund.Please
reach out to the business manager directly if you feel that you have an
exceptional situation.
LocalGiftCards.com is not responsible for lost cards,
stolen cards, or cards sent to the wrong recipient.
EXPIRATION:
How long is my
card valid?
Merchants selling gift cards on LocalGiftCards.com have agreed that the cards purchased here will have no expiration date or dromanacy fees.
